Responsible Gaming

Gambling outcomes are determined by chance. No strategy, system or pattern can guarantee a win, and previous results do not predict what will happen next. Every bet carries a risk of losing money. Players should only gamble with money they can afford to lose after essential costs, regular commitments and savings have been considered.

Before you begin, decide how much time and money you are comfortable spending. Treat that amount as an entertainment budget rather than an investment. Once your budget or time limit has been reached, stop playing. Do not increase your stake to recover losses, and do not use borrowed money, credit intended for other purposes or funds needed for household expenses.

• Set a deposit, wagering or spending limit that suits your circumstances.
• Set a session time limit and take regular breaks away from the screen.
• Keep gambling separate from rent, bills, food, education, savings and other essential expenses.
• Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
• Keep a record of your gambling activity so that deposits, bets, wins and losses remain visible.
• Never chase losses by placing larger or more frequent bets.
• Remember that a win is not guaranteed and that gambling is not a reliable source of income.

A limit is most useful when it is chosen before you start playing and respected without exceptions. If you regularly change limits, exceed your intended budget or feel unable to stop, consider taking a longer break or closing your account. Asking for help early can make it easier to regain control.

Depending on the features available to your account and the requirements that apply to your location, safer-play tools may allow you to manage deposits, spending, session length or account access. These tools are designed to support informed decisions, but they work best when used honestly and before gambling becomes difficult to control.

Set financial limits

Consider setting a daily, weekly or monthly limit for deposits or play. Choose an amount that is affordable and does not interfere with your normal obligations. A limit should not be viewed as a target to reach. If you notice that your limit is too high, reduce it and consider stopping altogether.

Set time limits and take breaks

Online gambling can make time pass quickly. Decide how long you will play before opening a game, use reminders where available and step away regularly. A break can help you assess how you are feeling and whether you are still making decisions calmly. Extended breaks or account restrictions may be appropriate if short breaks are not enough.

Use cooling-off or self-exclusion options

A cooling-off period temporarily restricts access for a chosen period, where available. Self-exclusion is a more substantial request to prevent or restrict access to gambling services for a selected period or until further review. If you request self-exclusion, do not try to open another account or find ways around the restriction. Contact the relevant service or platform if you need help understanding the available options.

Keep your account secure

Use a strong, unique password and do not share your login details with anyone. Review account activity and contact the platform through its available support channel if you notice activity that you do not recognise. Protecting your account can also help prevent other people from accessing funds or gambling through your profile.

Responsible gaming tools may not be available in every form or at every time. They should not replace personal judgement or professional support. If you have already lost control, the safest option may be to stop gambling and seek assistance rather than relying only on a limit.

Gambling harm can develop gradually, and it may affect anyone regardless of age, income or experience. Warning signs can include changes in mood, financial pressure, secrecy or conflict with family and friends. You do not need to wait until a serious problem develops before asking for help.

• Spending more money or time gambling than you intended.
• Trying to win back losses by gambling more often or increasing bet sizes.
• Feeling restless, anxious, irritable or low when you are not gambling.
• Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
• Hiding gambling activity, deposits, losses or account statements from people close to you.
• Borrowing money, selling possessions or missing bills to continue gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Neglecting work, study, family, friendships, sleep, health or other responsibilities.
• Arguing with people close to you about gambling or experiencing relationship problems.
• Attempting to stop or cut back but finding that you cannot do so.

If any of these signs sound familiar, stop playing and take practical steps. Log out, remove access to gambling applications or websites, block payment methods where appropriate, and tell someone you trust what is happening. Review your finances and prioritise essential payments. A qualified gambling counsellor or health professional can help you make a plan without judgement.

You can also support someone else by listening calmly, avoiding blame and encouraging them to speak with a professional service. Do not provide money to cover gambling losses or help them continue gambling. If there is an immediate risk to a person’s safety, contact emergency services or seek urgent assistance in your state or territory.

Gambling is intended for adults only. Anyone who is under the applicable legal age must not create an account, deposit funds or gamble. Parents and carers can help protect young people by keeping payment details, passwords and gambling accounts private, using device controls where suitable and discussing the risks of gambling in an age-appropriate way.

People who are experiencing financial difficulty, mental health concerns, alcohol or drug problems, family violence or other personal pressures may be more vulnerable to gambling harm. Gambling should not be used as a coping mechanism or as a solution to financial stress. If you are affected by another issue, consider speaking with a suitable health, financial or community support service.

Australian players can seek confidential assistance through recognised gambling support services, state and territory counselling programs, financial counsellors, general practitioners and mental health professionals. These services can provide information, counselling, budgeting assistance and support with self-exclusion or other practical steps. Search for an official Australian support service in your state or territory, or ask a health professional to guide you to an appropriate organisation.

Roobet Casino supports a safer approach to play and expects account holders to use gambling services responsibly. Where account, limit, restriction or self-exclusion features are available, players should use them as soon as they feel that gambling is becoming difficult to manage. Requests relating to responsible gaming should be made through the available support or account channels. Do not provide sensitive personal information through an unofficial contact method.

The information on this page is general information and is not a substitute for professional medical, financial or legal advice. Gambling laws, age requirements, account rules and support options can vary by location and may change over time. Players are responsible for checking that gambling is lawful where they are located and for complying with the applicable terms, conditions and local requirements.

If you are unsure whether gambling is safe for you, pause before placing another bet. A break costs nothing and gives you time to review your situation. There is no need to manage the problem alone: speaking with someone you trust or a qualified support service is a positive first step.